09.01.2023, 15:55
Please contact our support by email in these cases. In most cases this happens due to misspelled email addresses.
Also, there is a difference between free updates within one main version (these show up when you click on the update button), and paid upgrades to a new version with added functionality (which have to be purchased in our online shop).
Also, there is a difference between free updates within one main version (these show up when you click on the update button), and paid upgrades to a new version with added functionality (which have to be purchased in our online shop).